Saturday, March 22, 2014

Getting my BRAVE on!

I'm not one for confrontation, Ill pretty much grit and suffer through anything rather than confront someone.  That is why this is such a HUGE brave for me.  I'm going to be asking for a new Mobile Therapist for James. 

Allow me to vent.........

He is really unprofessional and inconsiderate of our time and its driving me crazy!  He originally scheduled with me to come on Tuesdays.  He has always been late at least twice during the month, anywhere from 15-60 minutes and would never call.  He began consistently showing up an hour late for weeks,  it finally caught up with him when his supervisor stopped by to observe the session and he called an hour after he was supposed to be here claiming he was stuck in traffic and couldn't come.  The next week he switched us to another day claiming the traffic from his appointment before us was causing the continued delay.  While once again he was never on time (one day he was an hour early cause he had to take the bus) and he never calls to say he is running late, sometimes he just doesn't show up.  The funny thing is the BIG thing they said I needed to work on was to create a visual schedule and consistently follow it.  Aside from the fact that we already had that and a visual schedule is the least of James problems, don't you think its hard to have a consistent schedule when the therapist is inconsistent in showing up on time or at all???   SO a few weeks ago he asked if it would be possible to do a couple of Saturday sessions when he has other clients who have signed up for an evaluation during out normal therapy time.  I said that was fine to do a few.  Saturday however is our ONLY day to relax.  Furthermore he never specified what Saturdays he needed to do this.  So for the last month he hasn't shown up on Monday(our normal day) at all, he showed up last week on Saturday after calling Friday night and asking to come at 1.  He then claimed he hadn't shown up cause I was on vacation in Orlando?? BUT he only heard that from someone else, he never called me to schedule anything, AND we were available on Mondays our normal day both weeks.  Furthermore he could have still come on Saturdays as the boys were here!   As he was leaving last Saturday I asked if he was coming on Monday and he said no he needed to do Saturday, I said fine.  I assumed it would be the same time.  Well its Saturday and he was supposed to be here at 1.  At 2:30 he called and asked if he could come at 3:30.  I told him I thought he was coming at 1 and he said he "told" me he would call on Saturday with a time.   EVEN if that was true what were we supposed to do, just sit around all day waiting for him to call and tell me what time he was coming??  Its already 2:30!!!  If he hadn't been coming we would have gone to the movies or the park or something!  When I asked if he was coming on Monday next week he said no he couldn't he needed to do Saturday and then got irritated when I said Saturdays were not going to work for us.  I'm so irritated, sorry for the novel!  Our Behavioral Specialist is coming this week and I'm going to ask about switching Mobile Therapists.  My boys really like having a male at the house but he doesn't do anything productive and I cant handle this scheduling anymore!!!

1 comment:

  1. That would drive me insane, too! I can be pretty flexible if you give me some heads-up, but the last minute changes and/or not knowing at all would totally set me off.


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